Self-serve color or grayscale options are available 24/7 in 36” plain 24# bond, 42” plain 24# bond and 36” heavyweight 46# bond. These printers and the print release station are located on the 3rd Floor in the Printer room 3158. Self-serve black and white laser is also available on 36” 20# bond in our KIP. The KIP is also located on the 3rd floor where the 3rd Floor meets the new wing.
Self-plot jobs are non-refundable.
Jobs sent to these printers will begin processing immediately after payment is received via copy card at the release station also located in Room 3158. The release station will display the cost and status of your print job as well as which machine you have sent your print job to.
The printers will be listed with the paper type, roll length and room location in the name:
A&A MC – Bond – 36” HPT1200 3158
A&A MC – Bond – 42” HPT1300 3158
A&A MC – Heavy – 36” HPT1200 3158
And 3rd Floor KIP
Once your print job has been sent to the printer, it will show up in the queue on the release station. Jobs sent to these printers can be released and printed at any time – they will print when their destination printer is available.
At times, the queue for any given machine may be quite busy. If there are multiple print jobs that have been released but have not yet made it to the printer from the queue, the status for those will say “ready”.
“paused” = your print job has been received into the release station and awaits payment
“ready” = your print job has been paid for and is waiting for another file(s) released before it to finish processing
“printing” = your print job is now being sent from the release station to the printer
Q: “What do I do if my print doesn’t come out and the Media Center is closed?”
A: Please email firstname.lastname@example.org if this happens. Do not try to repair the problem on your own. Self-serve printing being a top priority will ensure that we will do everything possible to rectify the issue as soon as possible—generally first thing in the morning when we open. Emailing us this info alerts us to the complication and allows us to hop on it as quickly as we can. It is helpful to include the following information: which printer you are trying to use, the name of your file, roughly what time this occurred and what occurred—even If it’s nothing. If this happens during regular business hours please come alert any full-time staff as soon as possible.
Q: “Can I load my own paper if I’m self-printing?”
A: No. You should NOT open the printer or remove the Media Center loaded paper for any reason. Opening the printer or pressing the buttons on the panel can cause all print jobs to stop on that printer—including YOURS. Supplied papers should be approved by Media Center staff prior to dropoff to ensure the media is compatible with our machines. All supplied paper large format jobs should be printed through our dropoff process inside the Media Center.
Q: “ Can I combine copy cards on one print job?”
A: No. You cannot use 2 copy cards to run one job.
Q: “If I have multiple copy cards with balances on them, can I combine them onto one card?”
A: Yes. You can consolidate balances of multiple copy cards onto one card as long as the combined balance is still under the $50 cap of what the card can hold. You would bring these to the cash register and ask the cashier for assistance.
When dropping off a file for printing or submitting through our new online process, please make sure your Adobe Acrobat file is scaled to the size you’d like it to print. To check your file, open it in Adobe Acrobat and hover your cursor over the lower left-hand corner. The file dimensions should pop right up.
Files are accepted for printing during normal operating hours via removable media such as USB/Flash drive or CD. We do not accept external hard drives or SD cards for file submission. You can download a job ticket from this site, or we also have the printed out for your use. You would fill one out, including your contact information, filename, and printing specifications. Tape your USB drive containing your file to your job ticket and drop them into the provided wire basket for processing.
Starting summer of 2018 you now have the availability to submit your large format print job online. Please bear with us while we work out the kinks in this new process. Your feedback is appreciated! Our requirements for file setup have not changed, we’ve just made the process easier for you. You would find the link on the first page of our website.
We require your file to be the size you’d like it to print. We prefer Adobe Acrobat files, but will also accept flattened TIF or JPG files as well.
PREFLIGHT YOUR FILES
Please be sure to check your file in advance for any errors. It’s often helpful to open your file on a different computer to make sure all necessary information is previewing properly and that the file was copied to the disk properly if submitting via USB.