Loading Events

« All Events

  • This event has passed.

Sprinkle Some AI on It: Service Design, Consequences & How Tech Disrupts Civic Life

April 17 at 12:00 pm - 1:00 pm

The ways we interact with services and each other are being fundamentally reshaped. From the proliferation of AI-powered chatbots to the increasing reliance on digital platforms for everyday tasks, technology is disintermediating real-world experiences and changing the nature of human connections.

In this lunchtime talk, Ron Bronson will talk about the ways designers contribute to these perils, and why it’s crucial to question these assumptions and consider the unintended consequences of design decisions. He will explore how service design and technology are disrupting civic life, arguing that the increasing reliance on digital intermediaries between services will impact how we live, work, and play.

Lunch will be provided.


April 17
12:00 pm - 1:00 pm
Event Category:


Art & Architecture Building, Room 3100 (Urban Technology Studio)
2000 Bonisteel Blvd
Ann Arbor, MI 48109 United States
+ Google Map