Students will be introduced to the basic principles and methods of service design by developing a new product or service that fulfills a fundamental urban need such as housing, food, mobility, social services, and energy. The course will cover the related research and design methodologies of stakeholder analysis, user journey mapping, and the development of a compelling value proposition.
UT 360, Section 1
Service Design and Urban Needs
Winter 2024
Term: Winter 2024
Section: 1
Class Number: 35564
Credits: 6
Required: No
Elective: No
Meets: Tues, Thurs. 1:00-5:30pm 3100 A&AB
